IOAKU Digital gift card
60-day exchange right
14 day return
12 month product warranty
1-3 day delivery
Product description
IOAKU by Fanny Ek - Digital gift cards are sent directly via email or SMS to you or the person you want to receive it.
Discover the IOAKU Digital Gift Card which gives you the freedom to choose from our range of exclusive jewelery online. Give someone special the opportunity to handpick their dream piece of jewelry and experience the quality and beauty of our unique range.
Our digital gift card is the perfect gift for any occasion - birthdays, anniversaries, weddings or just to show appreciation. With a variety of elegant and trendy jewelry to choose from, the recipient can find something that fits their personality and style.
IOAKU is known for its exclusive jewelry that combines style, quality and artistic design. We offer an experience of handmade jewelry created with care and precision. By purchasing our digital gift card, you not only give a gift, but also an opportunity to explore and choose from our unique range.
Give the IOAKU Digital Gift Card today and let your loved ones discover the magic of our jewelry online. Create memories for life and let them carry with them a piece of jewelry that symbolizes their personality and uniqueness.
Come to IOAKU and buy our digital jewelry gift card online today. Give a gift that will be loved and appreciated. Explore our collection and experience the joy of someone you care about receiving a perfectly chosen piece of jewelry as a gift.
THE BRAND
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Products & Materials
Material
On each product you will find a button called Metal & Material. There you can clearly see which metal you wish to purchase and which basic material you have in the jewelry.
Metal: IOAKU only works with plated genuine 18k gold or silver.
IOAKU usually works with brass or stainless steel as the base material for all jewelry.
Brass is a fantastic material that allows design & adjustability to be in focus.
Stainless steel is a very nice, durable alternative that allows quality and longevity to be the focus.
SIZES
IOAKU designs and creates jewelry for everyone. This means that the majority of our products can be used by everyone. You can easily adjust and customize the sizes in the majority of the range. Double check our size guides to ensure that your choice when purchasing is correct.
1 YEAR WARRANTY
We want you to feel safe when you choose to buy from IOAKU, but we know that things don't always go as planned. Products can break or be defective despite careful inspection before delivery. That's why we want to offer you a 12-month warranty so you can always feel safe with a purchase from IOAKU!
ORDER & DELIVERY
FAST DELIVERY
We always start preparing and packing your order within 24-72 hours - on working days, i.e. Monday-Friday. Exceptions are made on holidays and public holidays.
When the delivery is shipped from our warehouse, you will always receive an email notification with your unique tracking number and estimated delivery time via your chosen delivery method.
If you choose PLATINUM EXPRESS DELIVERY, your order will always leave our warehouse within 24 hours - on working days, i.e. Monday-Friday.
TRACK YOUR ORDER
You can easily track your order via the online chat in the lower right corner or via your profile on IOAKU.COM.
If your delivery cannot be delivered under normal circumstances, we will contact you.
Here are some examples of reasons for longer delivery or missing updates on your order delivery:
- It is a pre-order
- We create brand new products for your order
- We are awaiting delivery of your order from an external warehouse (you have selected a pick-up at a physical location)
- We have contacted you because the product you purchased is out of stock (error in our inventory system).
- We have contacted you because there is something wrong with your order (incorrect address or contact information).
DO YOU NEED HELP?
Our fantastic experts in Team IOAKU are always available to help you with your case via email, online chat or phone.
We are always available to help you with your order, whether it's questions, changes, exchanges or returns, we are here for you. We are so grateful to everyone who gets in touch and gives us the opportunity to help!
You can easily reach us via email, online chat or phone any day of the week.
You are always welcome to send us an email about your issue. We usually respond within a few hours.
Email: Customerservice@ioaku.com
If you have a more urgent question, you can also call us during these hours:
Phone: +46 (0)8-410 88 508
Monday-Friday 09.00-19.00
Saturday 10:00-17:00
Sunday 12.00-17.00
IOAKU by Fanny Ek
UNIQUE DESIGN
"This ring isn't for every hand. It's for the ones that've been through fire and still create."
IOAKU by Fanny Ek
CROSS with rivets
"I wear IOAKU when I need to feel unshakable."
